Newstead Mazda FAQ – What you need to know
Newstead Service Location
Address: 11 Evelyn Street Newstead QLD 4006
Phone: 1300 852 943
Click Here to View Map & Directions:
Monday – Friday: 7:00 AM – 5:30 PM
Saturday: 8:30 AM – 11:30 AM
If you need to drop your car off before the gate opens then lock up your car on the street outside the gates and pop the keys in the Early Bird Box on the right hand gate.
If you are unable to get here before 5:30pm then please be sure to talk to your Advisor to make an arrangement as once gates are locked then staff are unable to unlock them. Security Guards can only release a car with prior arrangements.
Please allow around 10-15 mins for drop-off and pick-up visits. Peak times for us are early morning and late afternoon. If you want to avoid waiting whilst we help others then aim to be with us outside of these times. Your Advisor will be happy to help make suggestions to best suit your needs.
Mazda Service Select
Mazda Service Select is our dedicated service program designed to provide a flexible and more convenient way to service your Mazda.
Made up of two parts, it includes Base Scheduled Maintenance – which is required every 10,000kms or 12 months whichever comes first- and Additional Scheduled Maintenance items that are required when they fall due.
BT-50 vehicles built from 01/07/2016 require Base Scheduled Maintenance every 15,000 km or 12 months whichever comes first – and Additional Scheduled Maintenance items that are required when they fall due.
Please visit our Servicing page to find out more.
Public Transport & Ticket Refund
Newstead Mazda will reimburse the full cost of bus, train & ferry tickets out to Zone 4 (most of Brisbane) out of a bill at the end of the day (Free Service & Warranty visits excluded). Just be sure to hold on to your tickets and present them when you come in to collect your car.
We are well located for public transport to local destinations and those further afield.
For Inbound services use Bus Stop outside the showroom on Breakfast Creek Rd.
For Outbound services use Bus Stop on the opposite side of Breakfast Creek Rd.
Walk to Bowen Hills Train Station via Edmondstone Rd & Folkstone St
Bus: Several bus routes pass on Breakfast Creek Rd:
Train: Bowen Hills station is an easy 10-15 mins walk. As a hub, Bowen Hills station allows you to go anywhere the trains travel to in Brisbane including the airport. If you prefer not to walk Bus #393 leaves from outside the Shell Service Station across the road.
Ferry: Commercial Rd, Teneriffe is the closest ferry stop. Bus #393 runs from outside the showroom on Breakfast Creek Rd or is around a 20 min walk.
To help you plan, use the Translink website.
Loan Cars Available
Newstead Mazda maintains a small fleet of automatic, late model cars for customers who desire the full freedom of having a vehicle to drive whilst we maintain theirs.
Loan cars are complimentary (inclusive of toll and fuel co...
Newstead Mazda FAQ – What you need to know
Newstead Service Location
Address: 11 Evelyn Street Newstead QLD 4006
Phone: 1300 852 943
Click Here to View Map & Directions:
Monday – Friday: 7:00 AM – 5:30 PM
Saturday: 8:30 AM – 11:30 AM
If you need to drop your car off before the gate opens then lock up your car on the street outside the gates and pop the keys in the Early Bird Box on the right hand gate.
If you are unable to get here before 5:30pm then please be sure to talk to your Advisor to make an arrangement as once gates are locked then staff are unable to unlock them. Security Guards can only release a car with prior arrangements.
Please allow around 10-15 mins for drop-off and pick-up visits. Peak times for us are early morning and late afternoon. If you want to avoid waiting whilst we help others then aim to be with us outside of these times. Your Advisor will be happy to help make suggestions to best suit your needs.
Mazda Service Select
Mazda Service Select is our dedicated service program designed to provide a flexible and more convenient way to service your Mazda.
Made up of two parts, it includes Base Scheduled Maintenance – which is required every 10,000kms or 12 months whichever comes first- and Additional Scheduled Maintenance items that are required when they fall due.
BT-50 vehicles built from 01/07/2016 require Base Scheduled Maintenance every 15,000 km or 12 months whichever comes first – and Additional Scheduled Maintenance items that are required when they fall due.
Please visit our Servicing page to find out more.
Public Transport & Ticket Refund
Newstead Mazda will reimburse the full cost of bus, train & ferry tickets out to Zone 4 (most of Brisbane) out of a bill at the end of the day (Free Service & Warranty visits excluded). Just be sure to hold on to your tickets and present them when you come in to collect your car.
We are well located for public transport to local destinations and those further afield.
For Inbound services use Bus Stop outside the showroom on Breakfast Creek Rd.
For Outbound services use Bus Stop on the opposite side of Breakfast Creek Rd.
Walk to Bowen Hills Train Station via Edmondstone Rd & Folkstone St
Bus: Several bus routes pass on Breakfast Creek Rd:
Train: Bowen Hills station is an easy 10-15 mins walk. As a hub, Bowen Hills station allows you to go anywhere the trains travel to in Brisbane including the airport. If you prefer not to walk Bus #393 leaves from outside the Shell Service Station across the road.
Ferry: Commercial Rd, Teneriffe is the closest ferry stop. Bus #393 runs from outside the showroom on Breakfast Creek Rd or is around a 20 min walk.
To help you plan, use the Translink website.
Loan Cars Available
Newstead Mazda maintains a small fleet of automatic, late model cars for customers who desire the full freedom of having a vehicle to drive whilst we maintain theirs.
Loan cars are complimentary (inclusive of toll and fuel costs) and are subject to availability. Booking in advance is required to ensure a car is available. On service day we will need to scan your Driver’s License and Credit Card for insurance.
Express Service Option
If you are wanting to wait with us whilst we service your car, please let the Advisor know as soon as you start the booking so they can help find the most effective way to meet your needs.
Express servicing enables us to complete minor scheduled services and have you on the road in an hour and a half.
The Fine Print: There have to be a few conditions to enable Express Servicing to work:
- We ask that you arrive 15 mins before the scheduled start time to ensure that your car is with the waiting mechanic at the right time.
- Additional items to the scheduled service may affect promised time.
Service Lounge
We maintain a Customer Lounge area in our state-of-the-art Sales Showroom located at 79 Breakfast Creek Road. Ask your Advisor to show you up. Facilities include:
- Couches
- Coffee, Tea & Biscuits
- TV
- Today’s newspaper
- Powered work area
- Wi Fi
- Toilets and Baby Changing facility
If wanting to wait with us then please be sure to let the Advisor know when you make your booking so we can help make sure your wait is as short as possible.
Parts & Accessories
Some of our popular parts are available at Austin Street Service Centre but most Parts & Accessories for Mazda are held at our main Pinkenba Parts Department. We can have them brought across for you on request but it may be faster for you go to:
Address: 180 Holt Street, Pinkenba 4008
Phone: (07) 3000 6000
Bodywork & Paint Repairs
Sometimes your car can get damaged. If this happens then we are happy to help you to get things back the way they should be with the help of our preferred repairer – Advance Auto Repair Centre.
Advance Auto repair Centre
14 Higgs Street Albion, QLD 4010
(07) 3862 2974
If an insurance company is involved we can handle some of the liaising for you as well.
